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Product and Topic Expert
Product and Topic Expert
The SAP SuccessFactors 2H 2020 Release brings with it a new enhancement that allows users to configure and customize the way the hire process works in SAP SuccessFactors Employee Central - ECT-119535: Configurable New Hire.

This blog post is aimed to provide an overview of this enhancement and answer any questions you may have while also providing you with the best starting platform for using the feature in the 2H 2020 Release.

With the Configurable New Hire feature, you can now flexibly configure the hiring process to cater to different needs in different countries and/or for a different workforce. You can create templates where you specify only the blocks needed for the type of employment you are hiring for – for example, a full-time employee in the United States or a fixed-term contract employee in Germany. This is a more streamlined and tailored hiring process that allows customers to add, remove, and rearrange the order of the blocks as well as add standard and custom MDF objects to the configuration.

This feature is supported for the following hire processes in the 2H 2020 Release:

  • Add New Employee

  • Add New Employee for Fixed Term

  • Rehire Inactive Employee

New in 1H 2021: In the 1H 2021 Release, we will support the Hire Templates within Manage Pending Hires for both Onboarding and Recruiting candidates.

New in 2H 2021: When adding a new employee using the configurable hire template, we now show the 'Basic Data' pop-up when a user has permission to only one custom hire template. This does not apply if the user has permission to only the standard template. Further details regarding this change is available in the What's New Viewer.

New in 1H 2022: In the 1H 2022 Release, we will support the Hire Templates for Add Contingent Workers. Further details regarding this change is available in the What's New Viewer.

New in 1H 2023: We now support Configurable Concurrent Employment, for additional details regarding this feature, please review my blog Configurable Concurrent Employment in Employee Central, and/or review the What's New Viewer.


Highlights of this Enhancement


The main feature of this enhancement is the Hire Template, which you can define a different hiring template for each specific need.

A hire template is a collection of steps (pages), where each step is a group of blocks which can contain HRIS elements and/or standard and custom MDF objects. The purpose of the template is to allow users to customize the order of the objects and even remove some entities that are not required for the hiring process.

The template can hold a maximum of 30 blocks – a combination of HRIS elements as well as standard and custom MDF objects, within 2 to 10 pages.

Example of a custom template with 4 Steps (pages) defined


Example of blocks within a specific Step (page) of a custom template


There are certain requirements that you will need to consider when creating the templates, such as the Identity details (Name Information and Employment ID blocks) must be included in the first step. If using the National ID block within the template, which is optional, it must also be included in the first step. Blocks such as Job Information, cannot be included in the initial step otherwise the system will throw an error when saving the template.

Another important area to consider is the Show in Workflow option (as shown in the above screenshot next to MDF Block Type). This option is for MDF objects only and will allow the user to select whether that object will appear in the Workflow or not. If this setting is set to Yes, the MDF Object data selected during the hiring process will appear in the Workflow. As shown in the screenshot below:


Once these templates are created and permissioned, the hiring manager will see a list of templates they have access to within the supported hire scenarios, such as Add New Employee, Add New Employee for Fixed Term, Rehire Inactive Employee, Add Contingent Worker, or Manage Pending Hires:


As mentioned, these templates can be permissioned so only users (as an example) within a country, company, or those responsible for the hire of a certain workforce can view their specific templates. For example, a hiring manager in Germany needs to hire a full-time employee – this hiring manager does not need access to the hiring templates for the United States. We may want to permission the templates as follows in this example:


In the above example, the hiring manager would then only have access to those permissioned templates, and would see the following when navigating to Add New Employee:


If no templates are permissioned OR only the pre-delivered ‘Standard Hire Template’ is permissioned, the user will automatically bypass the template selection screen and begin hiring the employee using the legacy hire configuration. This will allow customers to circumvent the use of the Hire Templates for specific groups of users if required.

After selecting a template, for example during Add New Employee, the look and feel within the UI is very similar to previous releases, however with the ability to customize the layout and order of steps and blocks. If we want to configure the template with only a few steps which minimizes the number of transitions between pages, it could look like this:

Or if we want to separate the blocks out among multiple steps/pages, it could look like this:


New in 1H 2021: With the 1H 2021 Release, customers can now use the Hire Templates when hiring employees within the Manage Pending Hires tool. This will allow additional flexibility when hiring employees that have data coming from both Onboarding and Recruiting modules. With the support of Manage Pending Hires, there is no additional configuration required for the Hire Templates.

Important Note: The following is expected behavior for mapped data coming from either Recruiting and/or Onboarding:

RCM & ONB 1.0: 

  • If the block is not configured in the Hire Template, then the values are not saved to the database.

  • The only exception to this is the Payment Information blocks – these blocks will still save mapped data and trigger onSave Business Rules that are setup in the configuration.

  • Business rules on all other non-configured blocks are ignored.


  • If the block is not configured in the Hire Template, then the values are saved to the database.

  • Business rules for Payment Information blocks will still be triggered (even if not configured) and data will be saved

  • Business rules on all other non-configured blocks are ignored.




This section will review the configuration and important points that you should be aware of for this feature.


Prerequisite – Modify Hire Template Object and Permission


1. Go to Admin Center > Configure Object Definitions

2. Select Object Definitions > Hire Template

Please Note: This effective-dated object is pre-delivered by SAP SuccessFactors and can be modified to change labels and/or add associations. It is not recommended to add custom fields to this object. Custom fields should only be added in custom MDF objects.

3. Ensure the Security field is set to ‘Yes’ and it is recommended to add to the Permission Category of ‘Manage Business Configuration:

4. Save any changes made to the object

5. Go to Admin Center > Manage Permission Roles

6. Select the identified permission role and add permissions to the object – this will allow the user(s) tied to that role to create Hire Templates in Manage Data:

7. Save any changes made to the permission role


Steps to define the Hire Templates


1. Go to Admin CenterManage Data

2. Select Create New> Hire Template

3. Add the required information:

  • Template ID: Add an ID for the template - Please Note: "Standard" is a system reserved ID that cannot be used. This Standard Hire template is also not editable.

  • Effective Start Date: Select the date on which the template should be effective

  • Status: Select Active or Inactive

  • Name: Add a name for the template - Generally, this can be the same name as the template ID.

  • ECHireType: Select the required type:

    • Employee

    • Onboardee

    • Contingent Worker


4. Add the first step or page to the template for the Add New Employee wizard:

  • The first step is to create the Identity Information.

  • Select Details for the identity step to add the HRIS blocks.

  • Add the blocks to be included, for example, Name Information, Biographical Information, Person Information, and Employment ID. If National ID (Optional) is configured, it must also be included on the first page.

Please Note: Name Information and Employment ID must be used on the initial step, blocks such as Job Information cannot be used in the initial step

  • Set the block type:

    • For the block type of HRIS Element, select the corresponding Employee Central HRIS block

    • For the block type of Configuration UI, select the corresponding MDF Block Type

    • Add additional blocks as needed

Please Note: Each HRIS element or MDF object can only be used once in each template. For example, you can't add Pay Component Non-Recurring twice.

  • Select Done to save your changes.


Example of Steps when creating the Hire Templates


Examples of block within a Step


  • Add the second step, for example, for Employment Information and Job Information.

Please Note: Remember that each step can contain a maximum of 10 blocks. The total number of blocks for the entire template is 30.

  • Add other steps as needed for required data, up to 10 steps.

  • Optionally, for data privacy, you can choose to hide MDF object information in the workflows. For the steps containing the MDF objects, select the step Details. In the popup, for the Show in Workflow field, select No.

5. Save your changes or save a draft of the template to return to later.

Important: For saved drafts of templates where you receive an error message that it is invalid, you can correct the template configuration to make the template valid again. This may happen when an object definition or config UI is removed from the configuration pages used.

Please Note: Do not forget to maintain a translation for your page names

Once the template is created, it will appear in the Manage Data list of Hire Templates. By default, the templates are displayed alphabetically by template name and can be modified and/or deleted from the list

Please Note: A template cannot be deleted if the hiring process or workflow associated to it are not complete.


Permission the Hire Templates


Once the template is created, the list of templates in Role Based Permissions is updated so that you can assign permissions for that specific template to a person or group, as shown below:


Once the templates are permissioned, the active templates will appear in Add New Employee, Add New Employee for Fixed Term, and Rehire Inactive Employee for users to utilize during these hire scenarios.


Additional Resources


Frequently Asked Questions


Question: Can the Configurable Hire Templates be used when adding a new employee via Imports?

Answer: No, the templates are triggered for hiring scenarios that make use of UI tools, such as Add New Employee and Rehire Inactive Employee. Other UI hiring tools, such as Manage Pending Hires, and Add Contingent Worker will be added in a future release.


Question: Will the templates allow more than 10 blocks per step or 30 blocks per template? Is there a way to bypass this limitation?

Answer: No, this is a hardcoded value and the system restricts the template from being saved if it has more than 10 blocks per step (30 blocks total per template), and more than 10 steps within the template - an error message will appear.


Question: Can I change the template during the hiring process?

Answer: No, if the template is currently in use, or the workflow is still active, then the template cannot be modified.


Question: For MDF objects, is it a must to have a configuration UI defined?

Answer: Yes, you will need to have a Configuration UI maintained for that object in order to select it during template creation.


Question: How do we request access to this feature after the 2H 2020 Release is available?

Answer: This feature is a universal enhancement and will be available to all customers in the 2H 2020 Release, the Hire Template object will automatically be available after the release, however will need to be permissioned first before the Hire Templates can be created within Admin Center > Manage Data. Please review the configuration steps available in this blog post or in the Managing Employments in Employee Central handbook.


I hope this information has answered any questions or concerns you may have had about the Configurable New Hire Feature, however please do let me know if you have any questions and I will be happy to address them in the comments.


Other Release specific recommended information

Product and Topic Expert
Product and Topic Expert
0 Kudos
Hi Alex,

If the object doesn't exist in Configure Object Definitions, then please raise a case with the support team so the configuration can be reviewed. If the 'Hire Template' object does exist, then you can follow the directions above.
0 Kudos
Hi Andrew,


I do have a question regarding internal Hires, I understand Manage Pending Hire was added in 1H 2021 for onboarding and recruiting, does this include internal hire template or is this only available for external hires?


Kind regards,


Product and Topic Expert
Product and Topic Expert
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Hi Ram,

Contingent Worker is now supported in the 1H 2022 release - More details can be review here: What’s New Viewer Link
0 Kudos
Hi Andrew

I have created a custom template that includes two MDF sections, but when I am using it it does not activate the rules set for the object,

Should it work like this or is there a way to add such rules for recruitment?
Product and Topic Expert
Product and Topic Expert
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Hi Lorena,

The MDF rules should trigger without issue when using a custom template. Please raise a support ticket for this, as we would need to review the configuration to confirm the behavior.
Hi Andrew

Thanks for the blog.

I was wondering why do I see the hire pop up screen if I only allow one template. Is there a way to not display it if you allow only one template for selection ?


0 Kudos

Hi Andrew.  Thanks for keeping your blog updated over the years.

One drawback (it's a small one) that I noticed is that the validation business rules are not triggering for custom MDFs added in the configurable hire templates.  Below is a link to the KBA describing this known issue:

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Here I was and wanted to congratulate SAP to have implemented a nice new feature and then this.....

Error when saving:

  1. For contingent workers, only the "WorkOrder" MDF object is supported. Please remove any other MDF objects, and try saving the template again.

Do I need to understand why that is the case? I have an MDF that I have to maintain for full time employees as well as for CWKs.

Why SAP, why?!

Product and Topic Expert
Product and Topic Expert
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Hi Christopher

This was added in the 2H 2021 release to display the 'Basic Data' popup even if there is only a single hire template created (or permissioned). I added a note at the top of the blog with a link to the What's New Viewer. Please raise an enhancement request on our Ideas Place if you would like to see this feature changed.
Product and Topic Expert
Product and Topic Expert
Hi Randy

This is something our Engineering team is reviewing and will potentially fix in a upcoming release. We'll add more details to the KBA once we have further information about a change.
0 Kudos
Hi Andrew,


Will this New Hire Template work with personal data collection and review new hire data step of Onboarding 2.0? Or will these templates only work in Manage Pending Hire page?


Minh To
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Hi Andrew,

We have the same question as Minh To above.

Will this New Hire Template work with personal data collection and review new hire data step of Onboarding 2.0? Or will these templates only work in Manage Pending Hire page?

We can see the the hirePersontype Onboardee is already available in our instance but the mdf object cannot be saved with this selection. When will this option become available?


Product and Topic Expert
Product and Topic Expert
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Hi Minh To,

These templates are only triggered for EC hire scenarios, Add New Employee, Add New Employee for Fixed Term, Rehire Inactive Employee, Manage Pending Hires, and Add Contingent Worker.
Product and Topic Expert
Product and Topic Expert
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Hi Hannah,

The templates are only triggered for EC hire scenarios, Add New Employee, Add New Employee for Fixed Term, Rehire Inactive Employee, Manage Pending Hires, and Add Contingent Worker. So this currently will not be triggered within Onboarding 2.0.

We do not currently have details when this option will be available, however it will be added to the roadmap sometime in the future.
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Currently trying to replicate the steps in this blog and unfortunately the template is not appearing for internal hires, only new hires.

andrew.kuhn is this expected behavior? is there any way to hide fields or have fields as read only in the internal hire in Manage Pending Hires?

Thank you!
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Hello Andrew and team,

We need your support!

When rehiring an inactive user or a contingent worker, the system asks the end-user to re-select the "Event Reason" and "Hire Template" after accepting the match. This can be inconvenient and time-consuming and we believe this may be a system bug that needs to be addressed promptly.

Currently, when rehiring an inactive user, the process requires multiple steps, including validating identity information, accepting the match, re-entering the "Event Reason" and "Hire Template", before continuing to the next steps. The screenshots of this issue are attached in the enhancement request to provide more details.

Enhancement Request:

We suggest that the system be improved to allow end-users to skip re-selection of "Event Reason" and "Hire Template" after accepting the match or obtaining the user ID of the inactive user.

This solution would streamline the process and save time for employees, managers, HR, and admin teams.

Do you agree that this issue should be addressed? Please help by showing your support and vote for our enhancement request. We believe that other companies can also benefit from this improvement.

Thanks a lot in advance! 😉

Kind regards,

0 Kudos
Hi @andrew.kuhn,


Thanks for the detailed information. Can you let us know how can we make some fields in Hire Template as non-editable?