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SAP Analytics Cloud is an all-in-one cloud platform that integrates business intelligence, planning, and predictive analytics. It provides real-time insights, business-driven data discovery, and seamless collaboration capabilities, allowing organizations to make informed, data-driven decisions. With SAP Analytics Cloud, businesses can unite their data in one secure and fully managed environment, enabling users to create dynamic, interactive dashboards, perform powerful data exploration, and run ad-hoc reporting with ease.
Partnered with tools like SAP Companion, a core module of the SAP Enable Now solution, SAP continues to provide comprehensive training, continuous learning, and in-app support to end-users. Further embracing this tradition of innovation, SAP Companion is now extending its expertise to SAP Analytics Cloud, the Data & Analytics cloud service offering from SAP.
On top of the standard embedded content provided by SAP for a while now (read more here), SAP Companion now comes with extensibility options. This means customers can create their own custom enablement content on top of what SAP provides out of the box!
SAP Companion for SAP Analytics Cloud
Available for release this year, the SAP Companion for SAP Analytics Cloud ensures you have a helping hand who provides you quick tips and guidance, always keeping you up-to-date with changes. It eliminates the need to navigate away from the application to access help content or user assistance, thereby significantly improving user experience. Key enhancements include:
Contextual Hotspot Help Content: Now, users can use "hotspots" to easily navigate their way around the user interface. When a hotspot is selected, it provides a summary explanation along with full help topics on the SAP Help Portal for a more detailed understanding.
Embedded Video Tutorials: Instead of just relying on help text, users can now watch embedded video tutorials related to their active screen. These videos can be viewed in a popover without leaving the application, enhancing the learning experience.
Interactive Tutorials: The new update features custom interactive tutorials that allow for self-directed learning. Users can directly engage with screen-related scenarios in a recorded system environment, boosting their familiarity with the SAP Analytics Cloud tools.
Quick Overview of Updates with What's New: SAP Companion for SAP Analytics Cloud provides concise summaries of updates about new or changed features in recent releases, ensuring you are always informed about the latest enhancements.
Direct Links to Full Documentation: For a deeper dive into the specific features, direct links to relevant full help sections on the SAP Help Portal are available.
How can you benefit?
You can benefit from these improvements directly by setting up your own custom content for SAP Analytics Cloud. Follow the instructions in the SAP Companion Integration Guide to set up your custom in-app help for SAP Analytics Cloud (remember that an SAP Enable Now license is needed).
Here are the steps you need to follow:
- Create an SAP Companion configuration for SAP Analytics Cloud in your Manager based on the script template already available
- Set your settings a necessary, taking care to check specifically for tracking, translation, and custom content settings
- Copy the configuration URL out of the Manager using the link symbol on the very right:
- Link your SAP Analytics Cloud instance to your SAP Enable Now configuration by logging in to SAP Analytics Cloud and then navigating to System > Administration > Custom Companion URL and pasting in the configuration URL.
The SAP Companion Integration Guide covers steps 1-3. There’s no need to reach out to SAP Analytics Cloud support for #4, simply add the URL yourself or ask your admin to do it for you if you don’t have access to the administration settings.
SAP Analytics Cloud and Continuous Learning
These updates to SAP Analytics Cloud provide powerful learning tools for all users, regardless of whether they are beginners or experienced. The proficiency levels achieved using the updated SAP Companion significantly simplify the discovery of relevant help information.
With SAP Companion for SAP Analytics Cloud, users get basic information via contextual popovers while links to full SAP Help Portal documentation ensure a deeper understanding of technical requirements. In the upcoming Q2 2024 release all these features are planned to be available to SAP Analytics Cloud users operating on a quarterly release cycle.
In conclusion, users of SAP solutions can benefit hugely from SAP Companion’s extensibility, including its application to SAP Analytics Cloud. Improved user experience and heightened adoption amplify the benefits associated with deployed applications. If you’re interested in learning how to improve your SAP systems' user experience, consider connecting with your SAP representative today.
