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Crystal
Associate
Associate
8,065

The SAP SuccessFactors 1H 2024 release brings with it an enhancement ‘Automatic Hire’ that allows users to automatically hire applicants in SAP SuccessFactors Employee Central once the Recruiting and Onboarding processes are complete.
With the Automatic Hire feature, you can now set up your system so that applicants from SAP SuccessFactors Recruiting, or SAP SuccessFactors Onboarding, or SAP SuccessFactors Recruiting and SAP SuccessFactors Onboarding are automatically hired into SAP SuccessFactors Employee Central with no manual intervention in the Manage Pending Hires tool after the recruiting and/or onboarding processes are completed and the applicant is moved to the ‘Ready to Hire’ status. You can also configure the Automatic Hiring process using a rule scenario to automatically hire certain applicants only. For example, set up rules for country USA to hire automatically, while manually hiring for all other countries. This way of hiring helps with HR efficiency and reduces the time to hire.



Crystal_0-1713187681901.png

 

This feature is supported for the following hire processes in the 1H 2024 Release:

  • For Recruiting:
    • Regular Hire
    • Concurrent Employment (CE)
    • Global Assignment (GA)
  • For Onboarding:
    • Regular Hire
    • Rehire
    • Rehire with New Employment

Automatic Hire doesn't support the following processes:

  • For Recruiting:
    • Rehire
    • Rehire with New Employment
    • When matching inactive users are found in the system (based on match user configuration)
    • Internal Transfer
  • For Onboarding:
    • Internal Transfer
    • Global Assignment (GA)
    • Concurrent Employment (CE)

Note:  Automatic Hire does not support:

  1. EC custom hire templates (with ECHireType = Employee)
  2.  2. Applicants coming from Onboarding 1.0.
  3. Validation of the cost assignment object if Public Sector Management (PSM) is enabled. This means that an Automatic Hire will be processed successfully without cost assignment.

 

Pre-Requisites and Configuration Requirements


This section will review the configuration and important points that you should be aware of for this feature.

Note: For Employee Central, no configuration is required for this feature.

Onboarding

Enable Admin Center > Onboarding General Settings > Submit Onboarding Data Using Centralized Services

A new setting in the Onboarding General Settings page, called Enable Automatic Hiring for Onboarding controls the feature.

You can create a business rule using the new rule scenario, Trigger Automatic Hiring of Applicants for Onboarding in the Configure Business Rules page. Then, you can configure the rule by selecting the rule scenario for Rule for Automatic Hiring Configuration in Manage Data > Onboarding Configuration.

Crystal_1-1713187681921.png

 

Recruiting

Enable Recruiting Business Rules in Admin Center > Manage Recruiting SettingsBusiness Rules.

A new setting in Manage Recruiting Settings > Applicant Profile Settings called Enable Automatic Hiring for Recruiting activates this feature in Recruiting.

You can create a business rule using the new rule scenario, Job Application: Trigger Automatic Hiring of Applicants in Configure Business Rules. You can then add a template-level rule for Rule for Automatic Hiring in Manage Rules in Recruiting > Job Application to trigger the feature.

Crystal_2-1713187681932.png

 

Automatic Hire Process for Recruiting and Onboarding

There is no change to the process for adding an applicant from Recruiting or Onboarding.

After adding the applicant and moving the applicant to the ‘Ready to Hire’ status, the applicant is hired automatically without any manual intervention, if the

  • Mandatory information required for applicant is provided
  • Configuration and mapping are correct 

 

Enhancements to Manage Pending Hires (MPH) tool

Applicants being processed as part of Automatic Hire will be shown in MPH if there is,

  • Missing or incorrect configuration (including missing values for mandatory fields in Employee Central)
  • Pending or sent back workflow
  • Duplicate or matching user (for Recruiting)
  • Any error

The applicants listed in the MPH tool must then be processed manually. Once the errors, missing or incorrect configuration or workflows are processed, the applicant will be removed from the MPH page and will be available in Employee Central.

 

New Icons for Automatic Hire

There are 2 new icons (Automatic Hire, Alert) for automatic hire and existing icons (sent back by approver, pending approval, in draft) that have been changed that are available for both Automatic and Manual hire on Manage Pending Hires.

Crystal_9-1713187814897.png

 

Icon Name

Description

Automatic Hire

Crystal_3-1713187681932.png

 

To distinguish between the applicants that are part of Automatic Hire rather than manually hired applicants, we have introduced a new icon called Automatic Hire. 

 

Alert

Crystal_4-1713187681933.png

 

 

To inform the user that automatic hire was unsuccessful for the applicant, we have introduced a new icon called Alert.

 

The alert icon is shown if there is any.

·         Error

·         Missing or incorrect configuration (including missing values for mandatory fields in Employee Central)

·         Duplicate or matching user (for Recruiting)

·         Workflow rejected

Sent back by approver

Crystal_5-1713187681933.png

 

The sent back by approver icon indicates, for both manual and automatic hire, whether there is a workflow that is sent back by the approver.

Pending approval

Crystal_6-1713187681933.png

 

The pending approval icon indicates, for both manual and automatic hire, whether there is a pending workflow that needs to be processed/approved.

In Draft

Crystal_7-1713187681934.png

 

The In Draft icon indicates, for both manual and automatic hire, whether a draft is saved for the applicant during the hire process.

Automatic Hire + Pending Workflow 

(also known as ‘Pending approval’)

The automatic hire and pending workflow icons indicate when the applicant is being processed automatically and has a workflow that is pending approval.

Automatic Hire + Sent Back Workflow 

 

(also known as ‘Sent back by approver’)

The automatic hire and sent back workflow icons indicate when the applicant is being processed automatically and has a workflow that is sent back and needs to be processed.

Automatic Hire + Alert

 

The automatic hire and alert icons indicate when the applicant is being processed automatically and there are some errors encountered or manual intervention is needed.

Automatic Hire + Draft + Alert

 

The automatic hire, draft and alert icons indicate when the applicant is being processed automatically and there is manual intervention needed and a draft is saved. Drafts are saved when the user navigates to the Add New Employee page to continue with the hire, they can save a draft and once the draft is saved, you will see the draft icon along with the automatic hire and alert icons.

 

New Error Message for Alert Icon

The Alert icon is shown for the Automatic hire flow as described above. Selecting the icon displays the error message that the Automatic Hire could not be completed as expected. To continue with the manual hire, you can select the Hire button, or you can also select the applicant’s name, which will navigate to the Add New Employee page.

Crystal_8-1713187814888.png

 

Workflow For Recruiting and Onboarding

If there is a workflow configured and triggered for any automatic hired applicant, the applicant will be listed on the MPH page with the pending workflow icon and the automatic hire icon beside the applicant’s name. Once the workflow is approved, the applicant will be removed from the MPH page, and this will signify that the applicant is hired.

If the workflow is rejected for any reason, the applicant will remain in MPH and the workflow in progress icon will be removed.

 

New Error Message for Applicant with Pending Workflow

For both automatically and manually hired applicants, if there is a pending workflow and the hiring manager/admin tries to manually hire this applicant by selecting the applicant’s name on the MPH page, the user gets an error that there is a pending workflow for the applicant.

When you select the applicant’s name, an error is displayed, and the user (hiring manager/admin) will not be allowed to trigger a new workflow for this applicant if there is a pending workflow.

               

Crystal_10-1713187814898.png

 

 

New Error Message for Applicant with Sent Back Workflow

For both automatically and manually hired applicants, if there is a sent back workflow and the hiring manager/admin tries to manually hire this applicant by selecting the applicant’s name on the MPH page, the user gets an error that there is a sent back workflow for the applicant.

When you select the applicant’s name, an error is displayed, and the user (hiring manager/admin) will not be allowed to trigger a new workflow for this applicant if there is a sent back workflow.  

Crystal_11-1713187814898.png

 

Rules Support

All onChange, onSave, and onPostSave rules are supported by Automatic Hire. However, onInit and MDF UI rules aren't supported.

We recommend making changes to your existing onInit rules by configuring them as onChange or onSave rules.

Additional Resources

Automatically Hire Applicants from Recruiting and Onboarding to Employee Central | SAP Help Portal

Enhancements to Manage Pending Hires Tool | SAP Help Portal

Automatic Hire | SAP Help Portal

Manage Pending Hires Tool

 

Frequently Asked Questions


Question: How do we request access to this feature after the 1H 2024 Release is available?

Answer: This feature is a universal enhancement and will be available to all customers in the 1H 2024 Release. You can use the above configuration to enable the feature.

 

8 Comments
jorgefaria
Discoverer

Excellent detailed post!

Nandini_M
Discoverer
0 Kudos

Hi @Crystal, could you help us with answer the below questions related to the behavior of automatic hire in onboarding 2.0.

1) How does the automatic hire run on candidates in MPH?
2) How many retries will be performed on a candidate in MPH. If so on what interval the retries happens?
Note: We observed - When a candidate appears in MPH, I see an icon that represents Automatic Hiring, and also another icon (alert icon) next to it which indicates that “there are errors while automatic hiring, please do manual hiring”. However, I see the candidate is automatically hired in next few minutes.
3) What happens when an error occurs during automatic hiring of a candidate in MPH?

Please Note: Today with our ONB 1.0 solution in place, we have developed a BOT that basically processes the candidates in MPH (Candidates coming from ONB to MPH page). This is an automated way of hiring candidates in MPH without manual intervention. In case BOT encounters any errors while processing hiring the candidates, the candidates will be sent back to MPH page and a report log is generated by BOT with the errors.
We are evaluating the benefit of enabling ‘Automatic Hire’ feature in our ONB 2.0 system to see if this can replace the current BOT we have in place.

@smitajalit  @Gopinath pls share your thoughts.

harishreddyd
Explorer
0 Kudos

Hi @Crystal , @smitajalit , @Gopinath could you please share your insights on the above query at the earliest possible.

sahusamita
Explorer
0 Kudos

Hello All,

We have enabled this feature, but noticed the compensation information (Paycomponent) filled in ONB when auto hire and final review feature enabled are not reflected in Employee profile however without this feature it is reflected.

Any specific thing we need to check why it is not reflected.

 

sahusamita
Explorer
0 Kudos

Hi @Crystal , @smitajalit , @Gopinath could you please share your insights on the above query at the earliest possible.

Please help.

Thanks

Samita Sahu

 

harishreddyd
Explorer
0 Kudos

Hi @Crystal, could you help us with answer the below questions related to the behavior of automatic hire in onboarding 2.0.

1) How does the automatic hire run on candidates in MPH?
2) How many retries will be performed on a candidate in MPH. If so on what interval the retries happens?
Note: We observed - When a candidate appears in MPH, I see an icon that represents Automatic Hiring, and also another icon (alert icon) next to it which indicates that “there are errors while automatic hiring, please do manual hiring”. However, I see the candidate is automatically hired in next few minutes.
3) What happens when an error occurs during automatic hiring of a candidate in MPH?

Please Note: Today with our ONB 1.0 solution in place, we have developed a BOT that basically processes the candidates in MPH (Candidates coming from ONB to MPH page). This is an automated way of hiring candidates in MPH without manual intervention. In case BOT encounters any errors while processing hiring the candidates, the candidates will be sent back to MPH page and a report log is generated by BOT with the errors.
We are evaluating the benefit of enabling ‘Automatic Hire’ feature in our ONB 2.0 system to see if this can replace the current BOT we have in place.

@Crystal , @smitajalit , @Gopinath could you please share your insights on the above query. Based on this we have to evaluate the scope for BOT processing.

Appreciate your support.

Thanks,

D Harish Reddy

RohiniRajanna
Explorer
0 Kudos

Hi,

Anyone have implemented 'Automatic Hire" functionality in recruiting stage. Could you please share some doc and the business rule.

I have configure the rule and i don't see any changes in MPH for that candidate. Do we need to map any fields from rec to MPH for this feature to work?

Thanks,

Rohini

namrathasapnesh
Explorer
0 Kudos

Hi @Crystal,

We’ve enabled the automatic hire functionality in Onboarding, but candidates are consistently getting stuck in Manage Pending Hires. Upon review, all the required data appears to be in place, and there are no issues when I manually submit the data.

Has anyone else encountered similar issues, or is this functionality working as expected on your end?

Thanks,

Namratha