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maseitner
Active Participant
19,684
Introduction

SuccessFactors is designed very intuitive and navigation is quick an easy, especially with the new Reimagined Home Page:

Nevertheless, at some point you might want to add custom quick-links and short-cuts to navigate within SF or jump externally or change labels to make daily use of SuccessFactors even more easy for your users.


This blog showcases and gives ideas how to customize your Latest Home Page.


1. Enable the Reimagined Home Page


You need to perform the Upgrade New Experience for the Home Page in Upgrade Center for your SuccessFactors.


Path: Action Search >> Upgrade Center >> All Modules >> search for "experience"


There are additional upgrades you can run, like Learning or Onboarding Data on the Latest Home Page, to enable module specific content on the Latest Home Page.


Once Upgrade is run, you need to grant the following two permissions in Manage Permission Roles:




  • to End User: Access the Latest Home Page (General User Permissions >> Access the Latest Home Page)

  • to Admins: Manage the Latest Home Page (Manage System Properties >> Manage the Latest Home Page)


The Latest Home Page will be enabled right away and prefilled with content and Quick Actions based on enabled modules in your SuccessFactors and dependent on user permissions.



 

Good to know: The headlines, like “Quick Actions”, “Surveys”, “Organizational Updates”, etc. as well as the banner-text (“Good morning!”) can be customized or even made invisible via Manage Languages Tool (Actions Search >> Manage Languages).


From now on you can customize the Banner Image in Theme Manager. Under Theme Manager >> Fine Tune >> Home Page (Latest) >> Desktop banner image you can now choose to either use the Banner defined under Manage Home Page >> Banner Image or you can upload a Banner specific for the Theme and hereby override the Banner in the Home Page settings. This will give you more flexibility

2. Add custom “Favorites”


The “Favorites” section is prepopulated with useful shortcuts. Further admins can configure custom links and control the visibility using Target Groups.


Use Case: An Admin wants to create SAP Blog as well as Customer Community Link for company Key Users to optain latest information easily.


Path: Action Search >> Manage Home Page >> Favorites >> + or edit pen



 

Target Groups can be selected, edited or created on the fly.


Once created, those custom links will appear to Target Group Users in the “Available” Section and can be selected individually.



 

Good to know:




  • Standard available Favorites for the users are dependent on their Permissions and can be controlled likewise

  • The selected favorite links are personalized by end users only and cannot be defaulted for all users


3. Add Custom Cards to appear on the Home Page

Provide your users with short cuts to internal menus or external resources directly on the home page using Custom Cards.


Use Case: An Admin wants to provide a direct short cut to new applications from the Home Page for Managers


Path: Action Search >> Manage Home Page >> Organizational Update >> Add Card or edit pen



 

Custom Cards for the New Home Page work same as Custom Tiles for legacy Home Page.


To create e.g. a Custom Card redirecting to a SF internal menu, you would need to select “Target” = URL and insert the corresponding URL of the SF internal menu (e.g. Recruiting Job Req Overview).


Further you can create Custom Cards based on Business Rules.


Here I would like to recommend two very useful Blogs from Ajay Kumar Nudurupati (Rule-Based Custom Tiles) and Mounika Annam (“Google Maps “ Custom tile -Employee location Medical assistance)


Once created, the Custom Card will appear to Target Group Users under “Organizational Updates”


Further you can now create half-size Custom Cards with smaller image or without an image but with an.... Under Step 2 (Card) you can now select the type of your card.

 


 

Good to know:




  • Amount of Custom Cards that can be created by admins is 100, BUT the amount to be displayed to users is limited to 16


4. Create custom surveys

Adding Surveys to the Latest Home Page is very useful to improve Employee Experience.

You do not need to have Qualtrics licenced to use Surveys as you can use any survey tool. However using Qualtrics will give offer you a highly intregrated survey experience.

Use Case: An Admin or Employee Experience Responsible want to add a Survey for all Employees asking how they feel about the new Home Page experience and which improvement ideas they might have.

Path: Action Search >> Manage Home Page >> Surveys >> + or edit pen

Release Update 2H 2022: You can now edit target groups for Surveys


5. Supplemental Tasks


There are pre-defined to-do categories for which supplemental tasks can be created, e.g. Interview Feedback, Offer Approval, Performance Review etc.

Use Case: Users should be reminded of Approvals or To-Dos for which no system generated To-Do is currently available.

Path: Action Search >> Manage Home Page >> Supplemental Tasks >> Add Task


The Approval / To-Do will appear on the Latest Home Page based on Target Population settings.

Further with the new Release it is now possible to push a To-Do to tomorrow:


Conclusion:

I hope this blog helps you become familiar with customizations of the new Reimagined Home Page.

I am very much looking forward to your comments and experiences.

For those that have Onboarding 2.0 enabled I would like to highly recommened the very interesting blog from Satyabrata Chayani: Onboarding New Hire experience on the Latest Home Page
62 Comments
BenTingAU2153
Discoverer
0 Kudos

Am I missing something or has SAP not allowed Target Group selection/editing for Surveys and defaulted to Everyone? Seems to be something overlooked in the design. I have submitted an enhancement request as it would be useful to target surveys presented on the homepage depending on an employee's Division/Department or Location?

Surveys

 

maseitner
Active Participant
0 Kudos
Hi btcolliers

Thanks for your comment. Yes, to my knowledge there is currently no possiblity to modify the target group for surveys.

Please keep us posted on the progess of the enhancement request or best: Post the link here.

Thanks and BR

Martin
maseitner
Active Participant
0 Kudos
AndrewGriffin
Participant
0 Kudos
Quick minor question - when managing the home page and adding new custom tiles under "Organizational Updates", how do we rename the section as this is the American spelling of Organizational and we are using British English in the implementation?

Thanks,

Andrew.
maseitner
Active Participant
0 Kudos
Hi andrew.griffin-accenture

thanks for your question.

you can change the section header via: Action Search >> Manage Languages >> pick desired language >> create and download custom language pack >> add tier "HOME_ADMIN_ORGANIZATIONAL_UPDATES" and type new label >> upload again to instance

Please let me know if that helps,

BR

Martin
Simon_Hallows
Explorer
0 Kudos
Hello,

We have been using the new homepage since it was released and found the custom cards very useful.  We have one to the individuals learning library, others to external applications used for benefit systems etc. We also have others with pop-ups containing links to quick user guides.  We have no exceeded the 16 card cap and I planned to consolidate and use pop-ups together with dynamic rules, to have ~menu's with links to direct people to content.  However what I discover is that links (url's) do not seem to work from within a pop-up on Mobile.  They work fine on desktop, but not on mobile (IOS, Android, device-managed or not).  The official documentation says..
Some web links may not work in the mobile app. If you include links in popover content, verify that they open correctly in the mobile app. If not, you can set the Show card in mobile app switch to Off so that the card is hidden in the mobile app and only available on the web.

..but so far none work. Some links work if f the type 'url' i.e. directly open the url on clicking the card, but none when opened from a link in a pop-up/popover box.

Has anyone a work around or is this everyone's experience?

Thanks

Simon
Karen_Williams
Explorer
0 Kudos
Hi, did you ever find an answer to this? I'm trying to find out where these settings are and if we're unable to adjust them anymore, what are the 'due dates' set as?
Lea_Sanchez
Explorer
0 Kudos
We just enabled the RHP during this weekend's upgrade, and I do not remember doing anything to enable the 'For You Today' tile. However, in Production, it doesn't seem to be enabled. I had a course due yesterday and did not receive the tile. I cannot see it when I proxy in as someone else. Do I need to configure a certain setting?
maseitner
Active Participant
0 Kudos
Hi leas

Thanks for your comment.

I am afraid, I am not sure if I understand you corretly. Could you maybe go in some more detail and / or share a screenshot?
Lea_Sanchez
Explorer
0 Kudos
Hi Martin,

When the RHP was enabled/forced (CIE environment) in Stage last month, we didn't have to do anything such as add permissions to user roles, etc. since it was a forced upgrade. Users were able to see their overdue/upcoming training, managers were able to see a 'My Team' tile with their direct reports' overdue/upcoming training. I wasn't expecting to have to do that in Prod, so that was the first issue. Once that was done, our users have been able to see the 'For You Today' section on their own upcoming/overdue learning assignments. However, it has come to our attention that managers with direct reports do not see that 'My Team' tile. I've attached what it looks like in Stage when I made myself manager of a few users.I'vecomparedpermissions,i'vesubmittedaticket.Nothingseemstohelp.


Stage For You Today My Team tile

maseitner
Active Participant
0 Kudos
Hi leas

thanks for your details.

I guess it could be best, if we connect in a quick call and discuss with screensharing. I cannot promise that I have a solution but if you like, let us dive into it together.

Would you be available maybe at 8th Jan 3 PM CET or 9th Jan 9:30 AM CET?

If yes, just send an invite to martin.seitner@metafinanz.de
Sathish_kumar_e
Explorer
0 Kudos
Hi leas,

Fantastic Blog, tried it.

 

Regards,

Sathish
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