SuccessFactors AI - Assisted 360 Review incl. Sentiment analysis (Set up and hints)

[jenny_geipel]

Obtain insights from a comprehensive 360 report, structured into key sections such as employee overview, critical points, and tailored development suggestions, facilitating users to swiftly grasp the most salient aspects of the report. Access a consolidated, deep-dive analysis of a specific skill or competency, organized into topics, targeted improvement strategies, and summary, to provide an exhaustive evaluation of an employee's performance in a particular area, accompanied by personalized growth recommendations.

Leverage sentiment analysis to glean insights into the underlying attitudes within raters' feedback on 360 Review forms, thereby enhancing understanding of employee performance.

Initiate sentiment analysis of individual comments for a specific skill or competency. This advanced, AI-driven feature analyzes inputs from Detailed 360 Reports, such as skill or competency name, ratings, comments, and rater category, to discern the overall sentiment of raters towards an employee's skills or competencies.

The effort to implement this 2 options is very low.

Let me guide you through the set up.

1. Fullfill the pre-requisites: you have to have:

• licenses for AI Units
• You've enabled the 360 Reviews – SAP Fiori Version - requires "360 Multi-Rater" and the Graphical Report (360) - requires "360 Multi-Rater" options in Provisioning

2. Activate the function

With the AI Units you will find a new admin page in SuccessFactors where you can activate AI Scenarios (AI Service Administration). Grant the permissions to this page to your user to manage the AI Scenarios.

In this application (AI Service Administration) you have to activate Assisted 360 Reviews Insights and Assisted 360 Reviews - Sentiment Analysis. 

3. Assign permissions to your users

Done 🙂

Result:

You have created a 360 form incl. reviews/results from different people. The form should have a status where you can see the detailed 360 Report (graphical report).

How to find the 360 insights in overall:

How to find Sentiment analysis

You can include the generated insights also to the print form. Before you try to print make sure you have created in insights: