No time to read it all? Here’s the synopsis:
WalkMe, a recent addition to the SAP portfolio, will soon be expanding its Digital Adoption Platform (DAP) to include new AI-powered digital learning capabilities. This integration will bridge the gap between acquiring knowledge and applying it in real-time scenarios, in the moment of need – providing a unified experience that brings digital learning into the flow of work.
WalkMe's new AI-powered offering is setting out to revolutionize content authoring with dynamic, personalized learning experiences delivered seamlessly within workflows. Once the new WalkMe offering launches, we will offer a transition path from SAP Enable Now to WalkMe. More information will be available later this year.
For SAP Enable Now customers, your cloud edition contracts remain unaffected. You can continue to renew your current SAP Enable Now contracts until further notice, ensuring uninterrupted service and support.
Continue reading for a deeper dive into the vision for digital learning within WalkMe's DAP.
Chapter 1: Why adding digital learning as an integrated component of a Digital Adoption solution makes sense
There is a gap between the rate at which companies are introducing new technologies, and the value they’re seeing. This is because employees may not use the tools, use them incorrectly, or only leverage a fraction of their capabilities.
WalkMe’s Digital Adoption Platform aims to bridge this gap by providing real-time guidance and support, identifying and resolving friction points in workflows. Traditional digital learning solutions, which focus on long-term skill development, are used separately, leading to a disconnect between knowledge acquisition and practical application in real-time.
Integrating digital learning into a DAP creates a unified experience that combines in-the-moment guidance with strategic skill-building - all in the flow of work. This approach ensures that your employees have the knowledge and support they need to effectively utilize technology and achieve optimal performance.
The planned new WalkMe offering will offer advanced content authoring capabilities, powered by generative AI to accelerate the creation of digital content, including dynamic simulations, knowledge checks and assessments dynamically offered in almost every language. It will also include a modern learner experience that can be branded, personalized and distributed in-app at the perfect time and place, creating a unified experience that embeds digital learning directly into workflows
At SAP, our customers’ success has always been our primary focus. By integrating digital learning into WalkMe’s Digital Adoption Platform, we help employees efficiently learn and adapt to new technologies enabling them to better navigate complex software environments. This empowers our customers to unlock unprecedented potential, transition smoothly to the cloud and optimize process adoption. The integrated approach improves efficiency, increases employee engagement, ensures compliance, and fosters innovation.
Chapter 2: How the Future of Digital Adoption and Digital Learning Will Look Like
As we look ahead, the future of digital adoption and learning will be defined by innovation, integration, and intelligence. Imagine a world where learning happens seamlessly within the flow of work, where knowledge is delivered precisely when it's needed.
For our valued customers currently benefiting from SAP Enable Now, rest assured that our commitment to supporting your digital journey remains steadfast. All existing SAP Enable Now cloud solutions will continue to be available for renewals, upsells, and restructures beyond Q1, 2025.
While new customer sales for SAP Enable Now, cloud edition, and the SAP Enable Now on premise editions will cease in Q2, 2025, ongoing support and updates will continue.
By embedding real-time, in-app guidance and personalized learning directly into workflows, the integrated solution ensures that learning happens in the moment of need, increasing retention and immediate application. It equips employees with skills to adapt to new technologies, processes, and workflows in real time.
Conclusion
Embrace the future with SAP and WalkMe, where our dedication to innovation ensures your success. Together, we’ll continue to break barriers and build ecosystems that empower your organization to excel in the digital age. Stay tuned for more updates as we progress on this transformative journey, paving the way for a future in which acquiring knowledge and applying it in real-time scenarios is seamlessly integrated into the flow of work, driving your business to new heights.
For more information, reach out to your SAP representative.
