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Say goodbye to clunky job applications.
The Reimagined Candidate Experience is here, offering a smarter, faster, and more engaging way for candidates to discover and apply for roles. SAP SuccessFactors introduces a modern, intuitive, and efficient approach with a user-friendly interface and dynamic, adaptive flows. This upgrade is designed to enhance candidate engagement, simplify the application process, and minimize drop-off rates. Let’s dive into what’s new and how it helps streamline the candidate journey.
This enhanced experience centers around four key components:
- Guided Application Experience
- My Applications
- My Profile
- Manage Account
1. Guided Application Experience: Streamlined and Adaptive Application Flow- The Guided Application Experience delivers a smooth, intuitive application process that adapts to each job’s complexity.
- Offers wizard-based and form-based templates
- Dynamically adjusts questions based on the job and candidate input
- Uses business rules to customize the flow
- Requests only relevant information, saving time and improving accuracy
2.My Applications: Centralized Application Management-The My Applications page acts as the central hub for candidates to manage their journey.
- Track application status using clear, card-based layout
- Resume in-progress drafts
- Complete required tasks with one-click access
- Update profiles even before applying
- Registered candidates who haven’t applied are routed to the My Applications page to update their profile or continue their journey.
3.My Profile: One View of Candidate Information-My Profile provides a full snapshot of the candidate’s background.
- Stores qualifications, skills, job history, and preferences
- Auto-fills future applications
- Helps recruiters better match candidates to roles
4. Manage Account:
Full Control and Secure Personalization- The Manage Account page offers candidates a self-service portal to manage their account securely.
- Update passwords and profile information
- Manage job alerts and privacy preferences
- Delete account if needed
Setup & Requirements:
For Existing Customers:
No configuration changes needed—your current setup and templates are fully compatible. For New Customers:
Make sure to complete prerequisites and configure the following templates:
- Job Requisition
- Candidate Profile
- Job Application
- Offer Also, make sure:
- Career Site Builder and Mobile Apply are enabled
- Enable Candidate Account Simplification setting enabled from Company Name Company Settings Recruiting Marketing.
- In Admin Center > Manage Recruiting Settings > Career Site, enable:
Enable Candidate Experience for Career Site - In Career Site Builder, go to Appearance >Styles >Headers <Locale> <Brand>.
- For both Desktop Layout and Mobile Layout, ensure that the Sign-In and Language component is added and that the Use Sign In Widget and Use Locale Selector settings are enabled in both layouts
- Ensure that you've enabled DPCS 2.0 in your instance
Known Limitations (1H 2025): Currently, the following are not supported in the Reimagined Experience:
- Uploading via Dropbox/Google Drive
- Apply with LinkedIn
- Saved Jobs functionality
- Internal Employee Referrals for candidate search
- Quick Apply continues using the legacy interface
Pro Tips-Optimize Your Experience: To get the most out of the new features, we recommend enabling:
- SAP Customer Data Cloud Authentication for secure external candidate sign-in
- Unified Data Model for smooth integration across Career Site Builder and Recruiting modules
Legacy vs. Reimagined:
| Before | Now |
| Static, multi-step application | Dynamic, adaptive experience |
| Minimal visibility into progress | Clear, centralized My Applications dashboard |
| Fragmented profile management | Unified, streamlined My Profile |
| Basic account controls | Full-featured Manage Account page |
Wrapping Up: The Reimagined Candidate Experience is built to:
- Reduce friction in the application process
- Empower candidates with visibility and control
- Align with your employer brand
- Support your hiring strategy with a seamless, modern interface
Whether you're just getting started or enhancing an existing setup, this upgrade helps you meet today’s hiring expectations.
Additional Resources:
Enabling the Reimagined Candidate Experience and Candidate Journey Configurations
Explore step-by-step instructions to activate and configure the new experience and post-apply journey features.
Unified Data Model for Career Site Builder
Learn how the Unified Data Model integrates with Career Site Builder to support a cohesive and dynamic candidate experience
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