Human Capital Management Blog Posts by Members
Gain valuable knowledge and tips on SAP SuccessFactors HCM suite and human capital management market from member blog posts. Share your insights with a post of your own.
cancel
Showing results for 
Search instead for 
Did you mean: 
alperendiktas
Discoverer
250

Trigger Email Notification for Custom Task

First of all, you should create a custom email notification in Manage Document Template page.

Create a Document Generation Group such as below.

alperendiktas_0-1747511170696.png

Then, create Document Generation Group such as below. Please duplicate template once you create first language. And do not forget add the group you created before.

alperendiktas_1-1747511354870.png

You can go to offboarding dashboard on another tab, copy link and insert your template content.

After creation email notification content, go to Manage Organisation, Pay and Job Structures page. Create a new workflow. Add only CC role for email notification. You can create a group in Workflow Groups page and add to workflow. You can set as below.

alperendiktas_2-1747511574880.png

Go to Business Rules page and create a new MDF rule. Choose your custom task MDF and set purpose as workflow.

alperendiktas_3-1747511677578.png

Click always true and trigger workflow you created. Then add this rule under of your MDF save rules category.

alperendiktas_4-1747511808340.png

Once employee saved exiting questionnaire in offboarding module, CC Roles in workflow will be notified about it. You can create different groups and different workflows and customize your rule according to groups. For example, every division HRBP can get notified about only same division employees. It depends on your decisions.

Trigger Home Page Card for Custom Task

You can follow same steps with Email notification. Just do different workflow such as below.

alperendiktas_5-1747512216637.png

Add your group to Step 1 approver. Do not add to CC role, otherwise they will be notified email again.

Create a new alert message in Manage Data. The create an alert rule for custom MDF.

alperendiktas_6-1747512988454.png

Add this rule under of your MDF post save rules category.

Once employee saved exiting questionnaire in offboarding module, approvers in workflow will be see Home Page Card about it. You can customize receivers according to your requirements. 

alperendiktas_7-1747513186115.png

Alert Message -> Home Page Card
Document Template -> Email Notification