on 2021 Nov 10 3:26 AM
In our environment, we have some workflow action which is available if an approval is required, by condition <* ApprovalRequired *>. However, we notice that the action doesn't auto show up when user make some changes in Product Configuration tab and an approval is needed, while the approval banner is showing automatically.
The action shows up after user clicks other tab and comes back to Product Configuration tab. May we know if it's expected behavior? Thanks.
Request clarification before answering.
Hi hulei
Have you configured Setup -> Workflow/Approval -> Approval rules ?
Notification message will be displaying in top of Quotation tab when Discount amount or Discount % is exceeded, then it needs to go for Approval based on your workflow matrix is configured based on Quote status
Try it and let me know
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Hi Yogananda,
Yes, the notification message works as expected. Our issue is on a workflow action which is controlled by <* ApprovalRequired *>. The expectation is it will show up whenever an approval is required. But from the testing, we need to go to other tab and come back to Product Configuration tab to see the action. Is it expected behavior?
Thanks,
Hulei
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