on 2024 Feb 13 5:09 AM
Hi
User has created down payment of Rs 100000. Outgoing payment has been done against Down Payment.
Invoice came of Rs 80000. How we can take refund. We created Incoming Payment but system is not allowing to reconcile with Excess Amount. It gives message - A regular payment cannot be reconciled with a payment from Down Payment request.
Thanks
Request clarification before answering.
Hi ramco1917,
Refer to SAP KBA 3196811 and SAP Note 1693856 for the same.
Hope it helps!
Kind regards,
ANKIT CHAUHAN
SAP Business One Support
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