on 2023 May 11 8:58 AM
Dear community,
is there any transaction code on S4 hana to see any log of 'sap variant configurator and pricing' reading sap hana tables?
Adding some products to quote, cpq system shows us the following error:
An error occurred with the CPS connection. Please review the event log.
Thank you in advance.
Davide
Request clarification before answering.
First you should check the CPS error response in CPQ logs: SAP Variant Configuration and Pricing Log | SAP Help Portal
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Method: POST Status: 0 RequestBody: {"productKey":"PRODUCTID","context":[{"name":"VBPA_AG-LAND1","value":"IT"},{"name":"VBPA_RG-LAND1","value":"IT"},{"name":"VBAK-SPART","value":"10"},{"name":"VBAP-KWMENG","value":"1"},{"name":"VBAK-ERDAT","value":"2023-05-10"},{"name":"VBAK-VKORG","value":"9999"},{"name":"VBAK-VTWEG","value":"10"},{"name":"KOMK-VKORG","value":"9999"}],"kbId":201} ResponseBody: { "status" : 500, "typeId" : "50001", "type" : "_RESOURCE", "message" : "java.lang.NullPointerException: Cannot invoke \"Object.equals(Object)\" because the return value of \"com.sap.sce.kbrt.kb_cstic.kb_get_founding_type()\" is null", "messageDetails" : null, "moreInfo" : null, "details" : [ ] } Exception: One or more errors occurred.
sap cpq log 'com.sap.sce.kbrt.kb_cstic.kb_get_founding_type()\" is null'
Do you have any experience of that error?
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Is the name of your product really PRODUCTID?
Please create a ticket on component LOD-CPS with the above information to get it analyzed.
dmonta
you would be seeing those logs in SAP Variant Configuration & Pricing Portal (CPS) going through BTP
you can see left menu - Monitoring and you can enable the trace.
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When we got this error: 'An error occurred with the CPS connection. Please review the event log.' we do not reach variant configurator log. When sap cpq is able to call variant api and retrieve configuration correctly, then we can see log on variant configurator.
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