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User Name blank in User level analysis report

mfiazl
Discoverer
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520

username was blank in user level report for a certain ID only but user ID, user group etc. was appeared.

this happen after we upgrade to GRC 10.1 but only happen to certain SAP ID only.

Appreciate your help.

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Answers (1)

Answers (1)

Colleen
Product and Topic Expert
Product and Topic Expert
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Hi Mohd


Have you had a look at GRACUSER table after the object/user synch has run in full update to see what data is stored for the user?

If the address data (first name, surname, etc) is blank then try looking in the plug-in/source system to see if you can display the user master (address tab may not display). It could help determine where the issue lies.

If not, can you please share a screen shot and what about this User Id might be different to all the others ones that are working?