User does not exist in the target system ECC

[former_member349600]

user-issue-exist.jpgHi All,

I am facing an issue in GRC , where I am trying to submit an access request , the request does get submit and it goes for the approval through different stage and it does get approved by the approved however at the time of processing at the end of the stage says " user does not exist in target system ECC".

This is happening when we are processing non position contractor.

Please suggest if some one has seen this issue before

[RameshVithanala]

Do you have HR Trigger in place? What do you mean by non position contractor.... You mean some default position to all contractors?Do you have any BRF+ rules against position?Do you have any EUP for Contractor or Employee?

Thanks

Ramesh

[madhusap]

Hello,

Make sure you have below setting configured into your system.

In IMG / SPRO ==> Governance Risk and Compliance ==> Access Control ==> User Provisioning ==> Maintain Provisioning Setting under this go to ==>Maintain Global Provisioning Configuration ==> Under "Create User if does not exist", find the checkbox 'For Assign Role Action'.

This checkbox should be checked if you would like to create a user if this does not exist, along with the role assignment in target system.

Regards,

Madhu

[former_member349600]

Thanks Madhu.

I have checked this option , you know I had this option never checked and it was working fine before .After moving from SP level from 18 to 22 we are facing this issue. I am not sure if it due to the SP level.

[former_member349600]

And it is happening for the non position contractor only and the user who have position are getting provisioned and user id is exist in all the child system.