Use specific email addresses for particular correspondence types in IS-U / FI-CA?

[Former Member]

Hi,

We are planning to introduce more flexibility for our customers by allowing them to provide us with specific email addresses for particular correspondence types in IS-U / FI-CA. We have been looking into various SAP standard solution for that e.g. by using the alternative correspondence recipients tab on the Contract Account but this solution didn’t allow us to point to a particular email address. Also, we were thinking of using address-independent email accounts of a business partner. This solution also didn’t allow us to assign a specific Correspondence Type (e.g., 0009 Cash Receipt) for a particular Contract Account to a specific email address. Instead of building a custom solution for that, we were wondering whether someone could point out an SAP standard solution which could be used to address that requirement?

Thanks!

[william_eastman]

Jean:

customer preference management functionality is supported in hybris marketing. Or you could build your own solution or implement a 3P solution.

regards,

bill.