Urgent: Getting 403: forbidden error on performing "check connection" in ICS

[Sid07]

Hi,
I am new to ICS setup and getting 403: forbidden error on performing "check connection" in ICS. How do I fix this issue?
TIA

[Mathias_Schönec]

Http 403 could indicate missing scopes in your Concur application. 
See note https://me.sap.com/notes/2388587
1.6 Which Concur APIs are used for the integration?
Please check in your case for scope:  INVVEN

[Sid07]

Hi Mathias,

I was able to fix the invoice issue. Currently after trying to import a report I am getting following error at the bottom => "No Documents from Concur"

Can you please assist me with this issue?

[Mathias_Schönec]

Hi Sid07, it is difficult to judge why no document is returned without looking into the system.
Here are some possible reasons and checks you should do:

• check that mapping service is active in your system (CTE_SETUP - System Wizard screen)
• check what filter and filter value you have defined for your document type (posting wizards)
• check the filter value in the Concur system (what value is contained in the document your are missing)
• If this all matches you could try to do a single document import in CTE_DOC_MONI -> Feedback Loop -> Fetch document with the help of the document ID
• If this all does not help you should definitely open a customer ticket on component BNS-CON-SE-... 

[Mathias_Schönec]

Thanks, Mathias