cancel
Showing results for 
Search instead for 
Did you mean: 

Updating CC Provider contract start date based on start of billing date rather than start date

anilm1
Explorer
0 Kudos
645

Hello experts,

we have a following business scenario

When Subscription Contract start date and billing start date/term start date(newly introduced in S4H 2020) differs due to delay in entitlement to the customer, CC is considering the provider contract start date instead of billing start date which is causing issue generating BITs in RAR relevant status as blank for the backdated period

Please help how to update the CC provider contract start date.

Example Business scenario:
Actual Contract start date: 09/02/21
Actual Contract end date: 09/30/22
Entitlement date: 10/10/21(Due to technical issue customer entitlement for he product got delayed)
Billing start date/Term start Date: 10/10/21
Billing end date/Term end Date: 09/30/22

CC Contract Start date(current): 09/02/21

CC Contract start date(expected): 10/10/21

SOM Contract

FICA Contract:

CC Provider Contract:

deepak_dash
Advisor
Advisor
0 Kudos

Hi Anil,

To better understand the question, can you specify if this is "Recurring charges in CC" scenario? Meaning, you expect BITs to be generated from CC starting from 10.10.2021 as per your example?

So in that case, the CC contract start date can remain 09.02.2021 but the last activation date would be 10.10.2021. Would this be a possibility? Thanks.

Regards
Deepak

Accepted Solutions (0)

Answers (0)