Unable to see Reports in Report Management Tool in SAP PaPM Cloud post import

[vishalghag]

Hi Experts,

We have recently exported and Imported one of our environment in PaPM Cloud from one tenant to another.

Post import we are unable to see the Reports which are defined in the process management. We have also deployed the process but the report section is completely blank.

Please see the attached print screen for your reference.

exported-tenant.png

imported-tenant.png

Regards,

Vishal

[VenusCruzat]

Hi Vishal,

Thank you for your inputs!

There is no need to recreate the Reports because they are included in the import. The reason you haven't seen the report at the Environment level is because the Process instance was not included during import. To be able to see or access your reports, you must first create a new process instance (deploy and activate the execution activity).

I dearly hope this information is helpful.

Best Regards,

Venus

[VenusCruzat]

Hi Vishal,

If the environment you imported already has a report, this is the expected behavior. The report will not appear in the Environment under Reports initially after being imported. If you have a created report (imported environment), when you create a new process instance (open/deployed), the reports will now be visible in the Environment screen under reports after saving it.

Hope this answer your question.

Thank you,

Venus

[former_member831270]

Hi Venus Cruzat,

We have a report built in report management tool in PaPM Cloud development tenant.. Do we need to build this from scratch in production tenant as we cannot import this?

Please let us know.

Thank you.

[VenusCruzat]

Hi Vishal,

Thank you for raising this topic in the Community! ��

To begin, if you have a newly imported environment, it is expected for the reports to be empty, even if a process instance has been created (deployed).

Given this behavior, it is recommended to create a new Report with report elements.

Once these has been created and you return to the environment screen, the new report will now be displayed.

Hope this clarifies your concern.

Best Regards,

Venus Cruzat

[vishalghag]

Hi Venus,

Thank you for sharing your valuable inputs.

When it comes to importing standard content, we were able to see the reports under the 'Report Management Tool' once the process instance was deployed. Is this a standard behaviour?

Regards,

Vishal Ghag