Unable to define the counter namespace in CCM

[sapccbrim]

Hello All,

We are in S42021 + CC2021 - Unable to create the counter namespace while maintained the CCM against the Subscription Product. The Charge Plan Created manually using CoreTool where it was visible for CCM enablement except counter namespace. Since change plan is not having this counter namespace, hence it is not showing up in CCM. How to enable/create the counter namespace against the chargeplan via coretool ? Do we need to do something in CRM ?

Thanks,

[thomas_glaser · Accepted solution]

Hi Rahul,
The counter namespace is defined in SAP S/4 IMG: Service -> Master Data -> Settings for Subscription Master Data -> Subscription Product-Specific Data -> Cross-Catalog Mapping -> Define Product Settings for Counter Sharing

In CCM only counters are displayed which are defined as global counters in SAP CC.

The counter namespace is not known in SAP CC. It is only used in S/4 to determine if counters of different charge plans can be shared.

Best regards,
Thomas