The reports work correctly only after clearing templates in user template folder

[Olj]

Hi Dear Experts,

Kindly ask you to help solve following problem:

on some users’ side some of reports caching data (show old data). The reports only work correctly after clearing templates in user template folder (C:\Users\”username”\Documents\PC_NW\”userlogin”\TempLocalXLClient) and after using button “Clear Metadata cache” in EPM pane.

CPMBPC801 SP10 (=CPMBPC800 SP17)

[Former Member]

Hi Daulet,

What do you mean by reports only works after clearing?

What didn't work?

Andy

[Olj]

it's works, but after refreshing data in report is wrong. To solve it need to clear Temp of BPC user folder.

[former_member186338]

EPM SP?

[Olj]

Hi Vadim,

SP 20, patch 2 (.NET 4.0)

[former_member186338]

Have you tested the same with the latest SP24? Look's like it's a client related issue...