The invoices are not appearing correctly in the e-document cockpit.

[Shivunadig]

Hello SAP community! I've configured e-document settings in the public cloud, but unfortunately, my invoices aren't appearing in the e-document cockpit. Could someone kindly provide guidance on troubleshooting this issue?

[Lakshmipathi]

Then, check these help documentations

Electronic Customer Tax Invoices (B2B and B2C) 

Electronic Self-Billing Tax Invoices (B2B Only) 

[Shivunadig]

I encountered an error in the outgoing GST health check-up app on the public cloud. The error falls under the HSN or SAC code category (HSN_SAC)Could someone kindly provide guidance on troubleshooting this issue?.

[Lakshmipathi]

Check whether edoc source type is active for the company code.  If not, you can do so via SM30 for EDOCOMPANYACTIV

[ChetanKumar]

Hello @Lakshmipathi, Thank you for your solution, we have already activated E-Doc source type to Company Code but still same issue.