Some of the Sales documents are not getting auto transfer to GTS system.

[narri]

Hello All,

We are facing an issue that ' Some of the sales orders are not getting an auto transfer to GTS system.

Eg: document type OR we are having 10 sales documents out of 10 some are getting an auto transfer to GTS, remaining documents are not getting an auto transfer. if we run manually the remaining documents are getting an update.

Recently we have updated the feeder system from ECC to S4 HANA.

We couldn't getting any error messages and there are no logs in SLG1.

Can any one help me on this issue.

Thanks,

Narayan k

[former_member757874]

Hi Narayana,

1. Check SM58 T-code in your S/4 system using sales order creation date. Also check T-code ST22 in GTS for any possible dumps.

2. If point 1 is not solving your issue, identify the sales order having this issue. Do some changes on sales order like quantity. Before saving the order put breakpoint as below:

Get an ABAPer. Put a break point in S/4 in Function module /SAPSLL/CD_SD0A_R3 at line number 129 . Then further debug it to see if RFC Function Module /SAPSLL/API_6800_SYNCH is called or not. In successful case you should get SY-SUBRC as 0. If not then analyse further to find the issue.

[udai88]

Hi Narayana,

Seems weird ..Hope you have already checked in Sm58(understand as you told you have done SLG1 in GTS)

Did you manually try to save the sales order and still same issue ?

Thanks and Regards

Udhaya.S

[former_member215181]

Hi Narayana,

Could it be that some of your partners and/or materials have not yet been transferred to GTS?

If the issue is happening in your Production system, is it also happening in your Test or Development system(s)? If so, you should carry out careful testing to analyse the problem. Consider a "good" Sales Order, and reproduce it - do copies of that Order always work ok? If so, change the Material to one that hasn't worked in another Order, to find out if the problem is due to the Material. And so on.. there must be some pattern that will reveal more information.

Regards,
Dave

[narri]

Hi Dave,

Thank you for helping with my issue & Apologies for giving a late reply,

We have re-transferred all master data (Materials/ Partners) even though getting the same issue.

We are facing this issue only in production and we couldn't able to replicate the issue in the test system, whatever orders are created the same as production, those are getting an auto transfer to GTS.

Thanks,

Narayana K

[former_member215181]

Hi Narayana,

In addition to Udhaya's suggestion, also check ST22 in GTS - it could be that, for some reason, GTS is dumping during the transfer of some orders. In that case, it won't be able to write a log to explain why.

Regards,
Dave