Dear SAP Community,
I am by no means an SAP expert (yet), however I have encountered a blockage in our organization.
We have a customer outside of the E.U, who we ship to based on FCA distribution center. The customer picks up the shipment from our DC, and subsequently takes the shipment to outside of the E.U.
However, on the invoice generated by SAP this is not visible. The ship to is stated as the country in which our distribution center is located. Meaning, we need to pay EU VAT as it's considered a domestic delivery. This, whilst the shipment itself leaves the EU and has all documentation to substantiate this.
Is it possible to enter the final destination in a specific field so that this becomes visible on the invoice only? If so, where can this field be found / generated?
The invoice should essentially state: Invoice from (our company name), ship to: Distribution center location, final destination: the actual name and address details of the final customer.
SAP Version: EHP7 for SAP ERP 6.0
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