on 2022 Mar 16 8:19 PM
Hello Experts,
I have a situation where we have auto renewal in place thru actions, and sharing contract is not renewed (due to data issue on renewal data fields) , where as the shared objects (subscription contracts) are renewed thru the auto renewal process. Due to this, the counter calculation in CC is not happening, Is there other way to solve this other than having to Cancel and recreate the subscription contracts + Shared contract again? Is there possibility to just recreate a new sharing contract and link the existing share objects? I tried this in change process looks like you can not update the sharing Contract on a subscription contract thru Change process. But wanted to check. Thanks.
Request clarification before answering.
Hi Chaitanya,
you are right. It is not possible in a change process to link a contract to a new sharing contract, because this could lead to inconsistencies in SAP CC. On the other hand a change process is missing to reactivate a closed sharing contract.
To avoid such a situation I can propose following solutions.
Best regards,
Thomas
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