Service Order WITH BATCH

[AngelT]

Good morning,

Could you please help me with the following error message?

1.A Service Order was created with a material that is managed in batches.

2.The system is asking us to enter a BATCH, but we've searched the entire document and can't find a way to add it.

3.The position also does not allow us to enter the Batch.

I've searched for documentation but can't find any. Can you help me? Or should I report it to SAP support?

Thank you 

Gustavo Angel Tamayo Ponce.

[Vikas4 · Accepted solution]

Hi Angel,

Currently Batch managed items are not supported for service order in Public Cloud. There is already a CIP request open Improvement Request Details - Customer Influence.

I would suggest you to go through it and Vote if you need same functionality.

Regards,

Vikas

[AngelT · Accepted solution]

Hello Vikas4

It's the same case, I appreciate the information, I hope this functionality will be available in the future.

Thank you.

[Vikas4 · Accepted solution]

Hi Angel,

[Vikas4 · Accepted solution]

Please Vote for CIP we are trying to push this requirement based on number of customers voted

[Chuma]

Hello @AngelT 

You're getting the "Enter Lote" error because the material is batch-managed, and the system requires a batch number during service confirmation.

Next step

• Use the “Manage Service Confirmations” app, and the batch field ("Lote") is visible there.
• Enter the batch number manually or select it using F4.
• If the field is still missing, use the “Post Goods Movement” app and enter the batch during the 261 movement.

Let me know if it works

With regards

Chuma

[AngelT]

Hi Chuma, Thank you very much for your comments. However, as Vikas4 mentioned, it is not currently supported for Public Clound.