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SAP UAR Job Metrics (from log) don't match the table totals

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Using the job log metrics produced from the UAR generation job, we cannot reconcile user counts in the tables and reports to the job metric reported. We actually have a HIGHER number of users than reported in the job log. Row counts and review totals all match exactly. It's on user count that does not reconcile. Any ideas? FYI - We are way behind on support packs.

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