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SAP S4HANA Cloud Public, J59- AR: Manage Payment Advice Notifications

rekafulop
Explorer
0 Kudos
209

Hello,
I am a Consultant and testing SAP S4HANA Cloud Public, J59- Accounts Receivable: Manage Payment Advice step. 
(The customer doesn't want to activate 1 MV - Cash Application Integration scope item. )
The problem is: Notifications don't appear after deleting the payment advice.
I followed the test script: When no payment advice file is available, use the following steps. Created manually the payment advice and saved it then deleted it.
Te test script says: "Manage Situation Types procedure in the Preliminary Steps section of the Prerequisites has been completed, the following steps are available to you. Choose the Notifications button at the top right of the view. Choose the payment advice notification generated by the system."

The preliminary stem has been activated, picture is attached of it.payment advice.png

If I delete the payment advice, there is NO notification comes up.
Is there any other preliminary step that I should perform or what can cause this issue?

Thank you.


Accepted Solutions (0)

Answers (1)

Answers (1)

andreiajucylene
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hello,

Notifications are produced by Situation Handling.

To see them, please activate scope item 31N and complete the ‘Manage Situation Types’ preliminary step (copy & enable template FIN_PAYMENTADVICEINVOICESKIPPED).

Once that is in place, the system raises a notification only when a payment advice skips significant invoices – not just when it is deleted. Create an advice that omits ≥ 50 % of the due amount, save it, wait for the backend job, then check the bell icon.

No extra prerequisites beyond that are needed, and 1MV is optional.

Checklist to get the Notification

Item

What to verify

Where

1

Scope item 31N is activated in your system (CBC or “Manage Your Solution”).

Implementation cockpit

2

Manage Situation Types executed end-to-end: copy FIN_PAYMENTADVICEINVOICESKIPPED, press Create, confirm Enable.

App F2947

3

User running Manage Payment Advice (F2550) has a business role that receives AR notifications (e.g. SAP_BR_AR_ACCOUNTANT).

Identity & Access

4

Fiori notification settings are not muted (bell icon ► Settings ► Enable in-app / email).

User’s Launchpad

5

Create a payment advice that actually skips high-value invoices, save it, then wait a minute for the situation job; now delete if you want.

Test run