SAP’s best practices for building Firefighter roles

[mkalifa]

Hi.

I’m trying to eliminate what might be considered extra access from FF roles in efforts to decrease excessive FF usage when not needed, minimizing the number and volume of FF logs. What is the SAP’s best practices for building such a role to accommodate all business process areas ?

[madhusap · Accepted solution]

Hi Mohammed,

Firefighter roles are designed using following principles:

a. Support Team will be given access to perform day to day operational and support activities

b. Activities which are not done regularly during operational phase will be included in FF access.

Generally the FF roles are designed differently based on customer requirements. Few customers restrict even access to SE16 Tcode (creates a custom Tcode for SE16) from support teams and provide it through FF ID.

Regards,

Madhu

[mkalifa]

Thanks Madhu