on ‎2021 Apr 01 1:59 PM
Hello guys,
I see that in FKK_SEC_C table the requested amount is $440 but in FPSEC3 the requested amount in $220 and paid is also $220 in FPL9.
Why is it so? and what can be done to correct it?
How can I fix these accounts? should data repair help or leave them alone?
If I final bill one of the active deposit accounts and release them, will it create issue?
Hope to get a reply soon.
Thanks,
Naash.
Request clarification before answering.
I am attaching the snip for the above scenario mentioned.
Somehow, not able to attach above.
Please help with this.
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What it the amount in DFKKOP with AUGST = " " & "9" and XANZA = "X". If it is similar to what is there in FPL9 & FPSEC3 then perhaps it will not create any issue while at the time of final bill & release of SD.
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Hello,
For a particular account, I see two security deposit amount in FPL9($212.00 & $44.00) and the requested amount in FPSEC3 is $44.00 (the amount in FKK_SEC_C is $88.00).
As you suggested above, I checked and I see both $212.00 and $44.00 in DFKKOP at contract account level(at contract level $44.00 only is seen). What can be done for such a scenario? Should $212.00 be reversed and it can be left alone? And data correction is needed for FKK_SEC_C table?
What does FPL9 (account balance display) show for the customer's account? Because that should reflect the correct amount.
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