SAP EPM 10: issue on Excel 2013

[Former Member]

Dear all,

I have experienced an issue on Excel 2013, with different PCs and versions.

When you open a BPC template, Excel opens a blank workbook (called normally Cartel1).

Even if I can see my BPC template, it look likes the system points at Cartel1. In fact, if I try to close my BPC file, I get the message 'Do you really want to close Cartel1?'.

This can be pretty annoying but it's not the only thing. If the BPC template has freeze pane, when I scroll the bar the visualization is completely wrong.

To correct it I have to go to Cartel1 and then go back to my template and then it works fine.

I know this is not blocking me, but my customers would be very unhappy to know they have to do this kind of workaround every time they open a BPC template.

Has anyone of you experienced the same issue? Did you manage to find a solution?

Thanks a lot for your help

Bes regards

Andrea

[cecilia_petersson2 · Accepted solution]

Hi Andrea,

I hade the same issue. Support advised me to uninstall Excel patch KB3085502 and that solved the problem for me.

/Cecilia

[Former Member · Accepted solution]

Hej Cecilia,

Thanks for the feedback.

Regards,

Andrea

[Former Member]

Original Post http://scn.sap.com/thread/3803950

Confirmed by SAP and other to be a result of Microsoft Security patch MS15-099.  Currently no solution except to uninstall KB305502 as mentioned by Cecilia.

[Former Member]

Hi Ryan and Cecilia,

Thank you.

For now, I have initially uninstalled the KB3085502 and it is working as expected.

Please update this thread if someone has found a work-around as this KB is pushed out by the security team.

Thanks

[Former Member]

Hi Andrea,

Which version of EPM add on are you using?

Andy

[Former Member]

Hi Andy,

EPM version is 23.0

Thanks a lot

Andrea