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SAP DRC - Unable to Submit Credit Note Due to Missing UUID of Original Invoice

Karyn
Discoverer
0 Kudos
385

Hi everyone,

We’re currently facing an error when submitting a credit note — the system prompts that the “Original e-Invoice Reference Number is missing”, which refers to the missing UUID of the original invoice.

Karyn_1-1759827537029.png

According to the SAP website here Creating and Submitting Electronic Customer Invoices to the Tax Authority | SAP Help Portal, it’s mentioned that when creating a source correction document through the Create Outgoing Invoices app, we should enter the internal document number of the original invoice in the HeaderText field under the header details. This should allow the system to automatically populate the IRBM unique identifier number and the internal document number of the original invoice in the XML file of the correction document.

Karyn_0-1759828116756.png

However, in our case, the credit note isn’t pulling the IRBM unique identifier automatically, and it still needs to be entered manually.

Has anyone experienced this issue or found a solution? Appreciate any insights.

 

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ChumaDavid
Explorer
0 Kudos

Hello @Karyn 

Thank you for reaching out. Are you working on premises or public cloud?

With best regards

Chuma

Karyn
Discoverer
0 Kudos
Hi Chuma, I am working on a public cloud project