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SAP CPQ Quote 2.0: How to document the email message which is sent to customer in quote comments.

Alexander_0001
Participant
0 Kudos
329

Dear SAP Community,

I got the requirement to document the email communication which will be generated during the Quotation process.

The email text should be saved in the communication and collaboration section of a quote.

This would require to save the quote text from the Send Quote Form and paste it in the Comment's Collaborations section after the user has clicked "Sent Email". The fetched data should later be forwarded to the CRM to show the conversation in frame of the opportunity. I didn't find any useful quote or email related data objects, or any valuable Python Script snippets in jet. Has somebody an idea how to solve this?

Look forward to your ideas or best practices 🙂

Send Email Interface:

Collaboration Documentation:

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