on 2022 Jan 15 7:35 PM
Hi Experts,
here is my scenario in BRIM and issue. Our system is on S/4 Hana 2020.
client wants to use contract billing cycle to use for billing instead of using contract account billing cycle. We are able to select billing cycle during contract creation through solution quotation. But later when we try to change the billing cycle in the contract through change process ,the billing cycle is showing as not editable in the order.
Please suggest if there is any option to change billing cycle in subscription contract or am i missing anything.
Thanks
Asish
Hi Deepak,
Thank you for the reply.
However we are not using billing plan instead using CC for recurring charge BIT creation. So not sure if we can use Billing plan cycle.
If customer wants to change billing cycle post contract creation(where by mistake it has chosen wrong billing cycle or before monthly bill ,billing cycle change is requested for the contract),Please suggest how to address this issue (or billing cycle change in contract account only way out?).
Thanks
Asish
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Hi Asish,
Billing cycle cannot be changed in change order but billing plan cycle can be updated. If you are working with CI billing plan scenario and it fits to your requirement, you can try executing "Create Follow-Up Order" and change the billing plan cycle. Thanks.
Regards
Deepak
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