on 2022 Apr 08 10:54 AM
Hello Guys,
Using S4HANA 2021.
During Subscription Contract replication to CI & CC where ODI step "Call FICA message contract activation" is in "Waiting" status though contract is distributed to CI and CC successfully.
How do I make this step becomes green so that contract becomes Technically active. (Manually Yes. But by standard it should become green as and when fulfillment is triggered.
Thanks,
Rahul.
Request clarification before answering.
Hi Rahul,
From the screenshot and explanation, it appears that the status is not updated in subscription contract after successful distribution to FICA and CC.
Multiple attempts are possible to update the status in Subscription Order Management based on the values in Customizing under Service -> Transactions -> Settings for Subscription Transactions -> Integration -> Integration with Convergent Charging -> Settings for Joint Distribution. Hence this configuration is important, maintain entries for number of retries and delay in seconds if not done yet.
Register a function module (installation-specific section) based on FKK_SAMPLE_5707_SAPCRM for event 5707 in Customizing for Contract Accounts Receivable and Payable under Program Extensions -> Define Customer-Specific Function Modules (or use Transaction code FQEVENT).
NOTE: If above settings are in place and you still have the fulfillment status in Waiting, check if there are any ST22 dumps for your user.
Regards
Deepak
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Hello Deepak,
We have activated the event 5707 and it did work well.
Thanks You.
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