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sap bpc epm addin error

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Hello Experts,

One of our user has an issue while connecting to EPM ADDIN.

I checked if we can find any SAP NOTES relevant to this issue but I could not find any.

Error is:

Value cannot be null.

Parameter name: source

System details:

BPC - Version 10.0

EPM ADDIN - SP27

There are about 800 BPC users but the issue is only for one BPC user.

Any ideas pls?

Please let me know if you need any further information from my end.

Thanks and Regards,

Venkat

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