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Reset or reset and reverse case in relation with payment and down payment

ShauryaMishra
Discoverer
0 Kudos
188

Hello All,
1- I actually want to ask one question. After receiving payment (DZ) from Invoice (RV) If I am resetting or resetting and reversing that Document, it'll open that invoice (RV) again and that DZ document will also get opened, now I have to make payment again of that RV. But how do I clear that DZ resetting document from proposed Items. 
2- Same case I want to ask for Down payment and Invoice. 

please provide me answer akin to FIORI apps.

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Answers (1)

Answers (1)

Sharon_
Product and Topic Expert
Product and Topic Expert
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Hi, Thank you for your question.

To reverse a document, you can use the Manage Journal Entries app: Copy, Edit, and Reverse Journal Entries 

To reset a payment, you can find it in the Manage Automatic Payments app, and use the Delete Output button to delete output first and then reset the payment. For more information, see Reset Payment Runs in the Manage Automatic Payments App .

Hope this helps.