Reprocessing of Electronic Bank Statement Items in Fiori

[nousername]

Hello all,

I have a question regarding the reprocessing of electronic bank statement items. In the Fiori App "Reprocess Bank Statement Items" (F1520) it isn't possible to select a credit note separately from the corresponding invoice for posting purposes. They are always selected together, no matter which item you select. In the GUI it was possible to mark and therefore select them separately as you can see in the screenshot. Is it somehow possible to post the credit note separately in the Reprocessing in Fiori?

Kind regards,

[joerg_rolapp]

nousername

Hi Svenja,

I checked with the colleagues and they told me that you can go to the application "Edit Options for Journal Entries" and deselect the field "Use Invoice Ref":

I tried your scenario in an internal test system and it worked totally fine.

Could you please deselect this option and try again?

Best Regards, Joerg Rolapp

[joerg_rolapp]

Hi Svenja,

thanks a lot for the information provided!

I will contact the colleagues responsible. Maybe they can take this feedback for future developments.

Best Regards, Joerg Rolapp

[nousername]

Hi Joerg,

The credit memo will be charged with the next invoice.

98% consider the credit memo and 2% do not. These are at least 10 in one month.

Best Regards,

Svenja

[joerg_rolapp]

Hi Svenja,

Thank you – I got it.

May I ask 2 more questions?

If it were possible to clear the 100€ payment with the 100€ invoice, what would happen with the 10€ credit memo? Is it paid back to the customers? Or is it open on the customers’ accounts until another invoice is sent?

Is it possible to for you to give us an estimate how often do customers pay the whole invoice although there was an open credit memo and how often do they consider the credit memos?

Best Regards, Joerg

[nousername]

Hi Joerg,

thank you for your answer!

So the scenario would be if the customer sends the 100€ without considering the credit note.

You then only have the option to transfer 10€ to the customer or to leave the amount open for the next invoice and cancel the credit note.

Another option is to balance the 10€ and create a new residual item. But then the information from the credit note must be re-entered.

But these possibilities always mean a loss of information in the system.

Best regards,

Svenja

[joerg_rolapp]

Hi Svenja,

I am Joerg Rolapp - SAP S/4HANA Financials Development.

Nice to meet you!

You are right. These open items are selected together.

The idea is the following:

A invoice is sent for 100€.

A credit memo is created for that invoice for 10€.

The customer transfers 90€ to you.

The F1520 selects both items to clear the 90€.

Could you please describe your scenario? Are there reasons to not select the credit memo?

Best Regards, Joerg Rolapp