REFX : how to send reminder mail to tenant for payment before due date.

[Former Member]

Dear Experts,

My client want  to send reminder mails to tenants for rental payments before due date, aiming to reduce the work of dunning.

Is there any way we can send reminders before due date through REFX.

Thanks a lot.

Sachin K.

[Former Member]

Hi Sachin,

SAP has already provided standard Dunning procedure, which you can use very efficiently. For no laborious activity, you can configure dunning procedure, assign it to the relevant BPs. Then you can schedule the Dunning program (RF150SMS) with the daily frequency along with the spool to PDF conversion program. You dont need to do anything manually, system automatically processes the dunning and prints the letter.

The other add-on enhancements can be to mail the letters to your ID.

So standard system along with minute customization (Spool to PDF conversion and mailing) can fulfill your task without manual intervention.

Regards,

Siddharth