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Re-fx rerapp

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Unfortunately we can't use RERAPP in s4 hana because of the following error:

F5354 - @5C\QError@ Account 210000 in company code 1003 cannot be directly posted to @35\QLong text exists@

Sap helpdesk isn't responding and we have a deadline to meet. Is someone familiar with this error? Account 210000 is linked to the vendor and cant be booked manually.

Thank you in advance.

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