Rating error during charge trial run - create allowance

[former_member743232]

Hi Experts,

We are trying out the charge we modelled for allowance with create allowance operator in CC, using the trial run and we are unable to with the error: "An error occurred during initialization. Check that the rating structure is valid."

We are testing the allowance functionality of SAP BRIM. Upon successful creation of the contract, the create allowance fulfillment step is failing with a message cannot create allowance for allowance definition. Note we already followed the steps provided to configure from event class, allowance definition, charge plan and CCM.

We are thinking if the error in SAP CC is related. And how can we resolve it?

Thanks,

Paul

[former_member34]

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Many thanks!

[francois_thimon · Accepted solution]

Hi Paul,

You're welcome.
We do not have a standard test procedure, but I meant that, when it comes to allowances, it is necessary to run "realistic" tests with an actual contract. You will therefore have to create these contracts the normal way: either manually with Core tool, or using your usual provisioning system.
This will result in creating real charged items and allowances, that you will be able to monitor the same with your usual tools.

If it helps, though, once you have initialized your subscriber data, you may be interested in using Cockpit to send your sample rating requests manually: it now contains an application called "Process a chargeable item", designed to help users run their tests. You may find this more handy than implementing our SOAP or Java API's. Here's the corresponding documentation:

https://help.sap.com/viewer/278665b90ecd4bf39f21a4d8ef5a4e46/2020.1/en-US/c1f5a971cd244c8c8bfb48c259...

Best regards.

François
SAP Convergent Charging Support

[former_member743232 · Accepted solution]

Hi Francois,

Awesome. Thank you very much, we'll look into this. Your detailed response has been very informative and will greatly help us.

Thanks,

Paul.

[francois_thimon · Accepted solution]

Hi Paul,

Thank you for your feedback.
To help other users, we are currently working on our documentation, in order to make it more explicit about this matter.

Best regards.

François
SAP Convergent Charging Support