Provider Contracts that reached the Contract End Date

[kcgomez]

Hello Experts,

Is there a way in SAP CC Core Tool or in SOM to re-activate expired contracts? We have provider contracts that already reached the end date and we want to know if there's a way to extend the contract end date even after it has already reached the contract end date.

Best Regards,

Karl

[francois_thimon]

Hi Karl,

Do you mean that you've set (and reached) the end date of all the contract's items?
If so, you can indeed modify these end dates:
- In Core tool, you can simply remove (or push back) the date, in the "End date" field. This will change (or erase) the end date for the contract's latest revision of the affected item. If several items are involved, you'll need to repeat the operation manually for each of them.
- Using the SOAP API (SOM relies upon that), you can call the "chargingContractMaintain" method of the provisioning web service. This operates a bit differently from Core tool: each "chargingContractMaintain" query completely overwrites the existing contract, and must consequently contain all the revisions of all the items you want to keep. This means that, in the SOAP envelope, you have to repeat the unchanged item revisions, and also provide the latest revision of the each item you want to extend, but with the proper end date (or with no date at all).

It seems that you're asking the question because you've observed that CC wouldn't let you change a date in the past.
You indeed aren't allowed to set an end date before the operation's date (i.e., the current date, while using Core tool), but any date after the operation's date is fine.

This is what the CC updater can handle, but only SOM experts will be able to tell you whether/how you can generate the required SOAP queries. You might consequently want to add the SOM tag to your question, to draw their attention.
Feel free to ask for more details if needed.

Best regards.

François
SAP Convergent Charging Support