on 2022 Feb 08 4:51 AM
Hi,
Do we have a solution to support more than 10 line items under one Provider contract in CC?
As per SAP Note '2478958', it supports only 10 lines. Did you guys come across any business model where you supported more than 10? Could you pls share some guidance on this?
Thanks
Chandru.R
Request clarification before answering.
Hi,
there is an additional snapshot limitation to be considered when using large contracts or small contracts with long history (many changes). By default each snapshot of a contract is put in BLOB field as zipped XML. Snapshots are done before and after every contract change. I would recommend to test also change processes (if exists; including CCM update) to see how it will work with so many items in one contract.
Personally I would recommend to create many contracts for the same customer with one item(one contract with one item). All BITs generated later can be grouped on the invoice in one line. For example there can be one shared "reference number" in all contracts. Additional reference field can be added to the BIT structure. And this reference can be used later for grouping to one item during billing or invoicing in CI.
best regards
Rafal
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