Problem with total context score in COMPARISSION VIEW in SSM

[former_member510577]

Dear friends,

We have scorecard  with 4 contexts (region).Every context has 3 level: perspective ,objective KPIs. Every level get score and all the context get total score .We have requirement to compare between  region context scores. For it we use comparison view. BUT AT comparison  view  we can compare the score of perspective ,objective KPIs but not total score of the context .Total score is disappear.  I don’t know if there is bug or it's a problem of implementation. I very glad to get help from us.

Best regard,

Benyamin Orit.

[former_member11463 · Accepted solution]

Hi Orit,

I do not believe its an implementation problem, I have checked our implementation which is currently running SSM 10.1 sp03  and the context score doesn't appear neither in the comparison view.

Probably this feature is simply not included yet in this sp. Maybe another colleague can confirm if this feature is included in further sps... but I didn't find any release note mentioning it, and according to a screenshot I just saw (posted by Colin Cooper on the ideas place), it doesn't seem to be included in sp06 (see Colin's screenshot of comparison view without context scores showing).

In the main time try to work around it, maybe creating a new level (perspective) thats called "context xxx score" and put the rest of the scorecard one level under it, even though it doesn't sound very purist, you should be able to compare all context scores on the comparison view tab.

Regards,

[Former Member · Accepted solution]

Jazmin and Orit,

I had never noticed that the Context level performance does not appear in the Comparison scorecard - and it still doesn't in SP07!

I suspect that it is just an oversight or a bug in the design.

One workaround that will give you this overview - though not on the Comparison scorecard - is to use a strategy map to show the comparison and drop the hotspots which will present the top level performance onto that view. Unfortunately the hotspots don't have links to take you through to the Context in question (though if you voted for my request in the Ideas Place Context hotspots on Strategy Plan SAP may reco...). The only way to get round this would be to use the Mark this page facility to generate the URL from the Context's scorecard and use it in an Associated Link.

Regards

Colin

[former_member510577 · Accepted solution]

Dear friends,

Thanks for the answers.