Possibility to create Sub Items with different Start Dates in Subscription Order

[former_member1147489]

Hi All,

Scenario: We have a bundle item and we have 5 sub items underneath it. We need to have sub items with different start and end dates. Currently, it gives an inconsistent dates error if we try to do that.

Question 1: Is it possible to create sub-items with different start and end date? It should create only 1 provider contract in the system. If yes, how can we achieve this?

Question 2: If no, do we have any other standard work around that can work in this case?

Thanks

Mahesh

[deepak_dash]

Hi Mahesh,

Currently there is no possibility in subscription order management to have sub items start date different than the main item if you are using a subscription bundle. They can have shorter validity though so contract end date of sub items can be shorter than the main item.

If you are using a sales package then sub items can have different start dates but every item will have different contract numbers (items), meaning, different FICA provider contracts. But I believe your requirement is the first scenario for which there no solution or workaround in standard at the moment. Thanks.

Regards
Deepak