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Payment notifications to customer

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I want to send communication to the payer when his payment is received during the Accounts Receivables process, how do i go about this in SAP.

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Answers (1)

Answers (1)

sanilbhandari
Product and Topic Expert
Product and Topic Expert
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Hi @natashankurunziza 

There may be ways to do it. It depends on how you record your payments first as well as which countries. There are local requirements in countries like Philippines for which the below help documentation could be helpful:

https://help.sap.com/docs/SAP_S4HANA_ON-PREMISE/3b5e36fcfbef4f3aa848a76389015bdd/5303df33faf54ed889b...

Sending payment notifications (in case you use F110 for direct debits for example), there are BTE available to send the notification for payments. May be you provide a bit more information on your query

Thanks & Regards

Sanil Bhandari