cancel
Showing results for 
Search instead for 
Did you mean: 

Payment Confirmation to Customer

chralb
Explorer
140

Dear Community,

is there any possibility to send an Payment Confirmation to the Customer via E-Mail?

Regards Christian

SAP S/4HANA Cloud Public Edition Finance 

FIN Accounts Receivable and Payable 

View Entire Topic
Jeremy_Deo
Active Participant
0 Kudos

Hello dear user,

There is indeed a standard solution in S4 Hana Public Cloud for sending payment notices directly by email to your suppliers.

Here are the preliminary steps to check:

1) Ensure that the email address is correctly entered in the master data of the BP (Business Partner) on the role level (Supplier/Customer) using the Manage Business Partener Master Data app

 

2) Check in the Output Parameter Determination application that all the configuration determination steps has been done

Jeremy_Deo_0-1742641401801.png

Jeremy_Deo_1-1742641401809.png

Jeremy_Deo_2-1742641401817.png

Jeremy_Deo_3-1742641401826.png

Jeremy_Deo_4-1742641401835.png

If you follow these steps, you should be able to send payment notices by email to your suppliers.

I hope this will help you solve your problem.

Best regards,

Jeremy