PaPM activity in "Running" state from more than 48 hours

[malay_vakil]

Hi

We have executed PaPM process activity through "/NXI/P1_Activity". Now it is more than 48 hours and activity is still in "running" state. We checked from basis side and not get active jobs.

Now, we want to rerun this activity once again but as in PaPM such activity is in "running" state so we are not able to do so.

Kindly guide how we can reset activity state in PaPM.

Regards,

Malay

[JustineAngeles]

Hi

When Running any PaPM Activities, it would be good to check

• PaPM Application Monitor / Process Monitor (/NXI/P1_APP_MON , /NXI/P1_PROCESS_MON)
• Analyze Application Log (SLG1)
• Work Processes of all Instances (SM66)
• HANA threads (DB Level)

if there are no suspicious or long running jobs from those sections then the next question i have for you is in which PaPM Support Package are you currently in?

regards,

Justine

[malay_vakil]

Hi Justine,

Thanks for response. We are on SP-6. We have checked below

- PaPM Application Monitor / Process Monitor (/NXI/P1_APP_MON , /NXI/P1_PROCESS_MON) : Job is in running state

-Analyze application (SLG1)- Same job is not available

-Work Process of all instances (SM66) - No job is available

Now, we want to cancel / reset PaPM activity. How can we do so

Malay

[Rainier_Orduna]

Hi Malay,

Can you send us a screenshot of the Application Monitor showing the Execution and Message Logs?

Thank you,

Regards,

Rainier

[malay_vakil]

Hi Rainier

Below Screenshots are attached

Process monitor

M

Application Log

Message Log: Message log is blank for above application log

Regards,

Malay

[Rainier_Orduna]

Hi Malay,

As it would be better to check the problem directly in your system, I would then advise you to create an internal incident for the reported issue indicating all the necessary details such as the Environment and Version, affected Process ID.

Thank you.

Regards,

Rainier