Object reference not set to an instance of an object

[Former Member]

Hi Experts,

I am trying to open a file and i am coming up with the following error

Object reference not set to an instance of an object see 'ID = 95,

#2.0 #2011 12 20 16:13:17:831#-5:00#ERROR#ActionPane##EPM-BPC-MS##a88455f9-7ae5-40b2-9255-8940b26399f4###ActionPane::ChangeCV#WITHERS
shr########Plain##[LOG ID:974]System.NullReferenceException: Object reference not set to an instance of an object.

at OSoft.Consumers.Common.ActionPane50.ActionPane.PaneArrange()

at OSoft.Consumers.Common.ActionPane50.ActionPane.DoRefresh(String TargetPane, Boolean Reload, Int32 MenuID)

at OSoft.Consumers.Common.ActionPane50.ActionPane.ChangeCV()#

This is only happening with some users not all.

HHDJ

[former_member186498]

Hi,

there are several causes for this message

maybe you must refresh the dimension members, click on ETools\Client Options\Refresh Dimension Members.

Kind regards

Roberto

[Former Member]

Hi Roberto,

Many thanks for your quick response but i have tried that and still getting the same message.

HHDJ

[former_member186498]

Hi,

can you explain better, what kind of file you're trying to open? It's happens with only this or with more files?

Kind regards

Roberto

[Former Member]

Hi Roberto,

I am trying to open an Input sheet.

It only happens with this file. All others are ok as well as the other applications.

I am on Microsoft 7.5

HHDJ

[Former Member]

Hi There

Have you tried to recycle the COM+ components on the application server. I think it is the OsoftFileManage component

Have you checked if this is happening on other client machines, if it is, then your input schedule is making reference to an invalid function or objects. If it is only happening on a single client, then it could be something with the client

hope this helps

Kind Regards

Daniel

[former_member186498]

Hi,

maybe the input schedule is corrupted, try to open an old one and see the difference or better if it's easy start the input schedule from the beginning again.

Kind regards

Roberto