on 2024 Jul 28 1:38 PM
Hello!!
Our customer is currently involved in a Conversion BP project as Pre Project of Migration from R3 to S4 Hana. The issue that comes up is, that once the customers and vendors are converted into BPs, there are multiple bank accounts at BP Master Data.
At least, 95% of the customer events come from Sales Orders. These customers pay by SEPA Direct Debit process. In the Sale Order we can not point the bank account to be charged by the Direct Debit and the financial invoices must be updated one by one proper bank acoount. This manual task supposes to update more than 1500 documents fortnightly.
If the bank account in the finance document is in blank, the system chooses the fisrt bank account stored is the BP master data.
Does exist a standard workaround to solve the issue that we have?
Thank you very much for your feedback.
Request clarification before answering.
Hi, actually there is a solution, where you can associate each and every sales order or SD contract with a specific customer SEPA mandate. The SEPA mandate is then again associated with the specific customer account in question.
I do not remember the details, but you might have a switch on a specific business function to have this functionality available.
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Morning Brahms86.
Thank you for your reply.
You mention in our comment that "there is a solution, where you can associate each and every sales order or SD contract with a specific customer SEPA mandate. The SEPA mandate is then again associated with the specific customer account in question.
I have checked in the SPRO if there is any task configuration to link, from the Sales Order, the customer SEPA Mandate but could not find it.
Could you please guide the configuration to perform and test it?
I really appreciate your help.
Best Regards,
Vanesa Vaquero.
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