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Modify subscription setting 'Bill Recurring Charges Together' to manage payment exposure

amer_bukhari
Explorer
0 Kudos

Hi

Using 'Bill Recurring Charges Together' on the subscription header, I can bill recurring charges for multiple periods together. eg Monthly recurring charge of £10...in advance for 3 months producing bill of £30 using setting of 3.

How can I adjust the subscription, so that I change the 'Bill Recurring Charges Together' from 3 to 2 together instead of 3. So I would first like bill to be £30 for first 3 months & then after that going forward reduced to £20 for 2 periods. This scenario is required for requirement to adjust payments exposure.


I find I am unable to do this from 'Manage Subscription' app

annette_klute
Advisor
Advisor

Hi Amer,

this is not supported at the moment. The number of cycles billed together is immutable. You will find this information in the in-app help for this field (look for the question mark next to your profile icon, then open the text for this field).

Kind regards,

Annette

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