Missing headers and footers in a Word document after the roll forward of an existing period (ST1902)

[IOL]

Hi,

I am currently working on SAP DM version ST1902 - upgrade from ST 1700.

I have a problem, regarding the roll forward functionality and/or Word document templates.
What I mean is that when I copy an existing period via roll forward and Word documents.
Then the main Word document - when the new version is generated - does not contain headers and footers. This is despite the fact that the Word document templates correctly define headers and footers and assign them to the relevant sections of the document.
In the source Word document, both headers and footers are presented in the final Word version and later in iXBRL.

I have checked and this situation does not occur if I create a completely new period, a new Word ( with a template containing the header and footer) and do a roll forward on this new period. Both reports look the same on both periods.

Has anyone had experience with this situation and can suggest where to look for a solution?

Regards, Iwona

[Marc_Kuipers · Accepted solution]

Hi iwonasmartcon

I'd suggest you open a ticket with support, so that we can exchange files etc.

Marc

[IOL · Accepted solution]

Hi Marc,

I'll prepare a ticket to the OSS.
Thank you for your quick response.

Iwona